Frequently Asked Questions
Prato's producers and ready-to-wear shops operate in a very different way compared to other districts in other countries. This way of working has allowed Prato to offer a fast and extremely flexible service.
1
What are standard production lead times in Prato?
Usually lead times are from 1-3 weeks depends on the factory and product
2
How is Quality Control Set Up?
It depends on each clients requirements. As a standard we spot check the productions for finish, sizing and labelling. If a client requires a more indepth QC with a certain AQL report, this can be organised for an extra service cost.
3
Can we use our own personalised labels?
Yes of course you can. If you have them already developed we can keep them in our office and distribute to factories when your orders are placed. If you still have not produced your own label and swingtag we can organise this for you, costings vary depending on the quality and quantities you’d like to develop. Otherwise if you do not have any labels the factories usually have standard labels and hangtags that can be used if necessary.
4
Can tests be carried out on fabrics, garments?
The fabrics used in Prato are within EU regulations. If you require specific standards for example rub test, shrinkage etc. we can organise fabric testing at local qualified laboratories. We can provide costings based on each clients personalised request.
5
What are payment terms for production orders?
Factories require a 30%/50% deposit before proceeding with orders and then balance before shipment.
6
Can we use our courier account for shipments?
Yes you can, otherwise if you do not have a courier account we can arrange shiment for you. We can provide you with a couple of estimates based on your requirements for transport lead times and the quantity of boxes you will be shipping and destination.
7
How many clothing factories are there in Prato?
To be honest we do not know how many there are exactly of clothing factories here in Prato, probably more than 10.000 so it’s quite a few to visit! Most of the factories produce womenswear but there are also factories for mens and childrenswear.
8
How many industrial areas are there in Prato for the clothing factories?
Prato is split up in 3 areas for the clothing factories, Iolo, Tavola and Macrolotto 2.
9
How can one get around the industrial areas of Prato?
It’s usually best to have a car to beable to visit all 3 areas. One of our services is taking clients around the areas and factories in Prato based on the product/price/quality you are looking for.
10
HOW Close is Prato to Florence ?
Prato is only about a 20 minute drive from Florence airport and a 30/40minute drive from Florence city centre (depending on traffic!). There is also a good connection to and from Prato central and Florence train station.
11
Where should we stay when we come to visit Prato?
We often suggest to clients when it’s the first time coming here to stay in the centre of Florence and then get a train from Florence central train station to Prato Centrale which only takes approx 20minutes and then we can come and pick you up at the station. In Florence there is big choice of hotels. If one prefers to stay in Prato there are just a few hotels and we can help you choose the best based on your needs.
12
What if we are not happy with the service your office offers?
There are no Contracts and no obligations. You work with us as long as you are happy with our business.
13
Do we have to pay duties?
If goods need to be sent to countries outside the European comunity, yes you will need to pay duties. The percentage changes depending on the destination country
16
How can we organise transport delivery?
It depends on each clients needs, some clients have their own forwarding agent, otherwise we can quote for you forwarding options based on the volume and final destination of goods.
17
What is your service cost?
Our service cost depends on each clients requirements. There can be a fixed fee or it can be a small percentage on invoiced amount. Usually the prices we comunicate already include our basic fee, if you have special requirements we will then let you know beforehand.
18
Can We develop our own Style?
Yes you can develop your own styles, however it depends on the factory. Some factories require preorders or a small deposit to proceed with making samples that can then be deducted from production order invoice. Usually factories in Prato work from their collection where you can make small changes to personalise the garments for you.
19
How can we pay?
Most methods are accepted, nearly all factories accept major credit cards, cash and bank transfers.
20
Can I take the goods I buy from the cash & carry, back with me?
Yes you can if you pay immediately with a credit card or cash. You will need to show a document of transport, for example a copy of your car registration document to show the goods leave Italy if you require to pay without Italian VAT.
21
How Can I Choose Fabrics?
Usually the factories have their own selection of fabric suppliers that they use, so if you are looking for a fabric they will propose their options considering the style.

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